Free Shipping On All Orders
Free Shipping On All Orders

Refund Policy

At Bags arena, we offer  Return & Refund Policy for your peace of mind.

There is return/refund or replacement after 7 days of delivered of your purchase, 

To be eligible for a refund, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.

You are entitled to a refund or return in the following cases:

  • If you received the wrong product
  • If the product has defects (please refer to point 8)
  • If the product is damaged during shipping (you can get an exchange free of cost or contact us for a refund via email)
  • If the product is tampered with

Please note that change of mind is not applicable. There is a 25% restocking fee for every customer, and you will be responsible for paying the shipping back to us.

If you cancel or request a refund for your order due to any reason, you must bear the transaction fee of 5%.


Once we receive and inspect your return, we will notify you by email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.


We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please email us at and await our reply. We will send you the address where you can return your item for exchange.


If you haven’t received your refund, please check your bank account and contact your credit card company. It may take some time before your refund is officially posted. If you’ve done all this and still have not received your refund, please contact us at for further assistance.


All sale items are eligible for returns and refunds.

We take our customers' satisfaction seriously and will do our best to resolve any issues. If you have any questions or concerns, please don't hesitate to contact us at